CB-NSG Meeting November 2022

Here you can read a summary of our November 2022 CB-NSG meeting, held virtually, with links to the workshop templates, write-ups, and actions

Co-Producing Actions to Transform Care for People with Learning Disabilities

The Challenging Behaviour National Strategy Group meeting, ‘Co-Producing Actions to Transform Care for People with Learning Disabilities’, was held virtually on November 24th 2022.

Introductory Presentation

The meeting began with a welcome by Viv Cooper OBE, CEO of the Challenging Behaviour Foundation (CBF), who shared that the main aim of the meeting was to co-produce a detailed action plan, built on evidence-based practice, that will deliver good outcomes for people with learning disabilities. Dave Williams (Head of Service – Learning Disability, Transition and Sensory Service at the Northern Care Alliance) then gave an overview of the history of the Transforming Care and Building the Right Support programmes, as well as the issues that had been identified with the Building the Right Support (BTRS) Action Plan that had been published in July 2022.

Graphic by Pen Mendonca @mendoncapen








Family Carer Presentations

There were then two presentations from family carers, sharing their relative’s story and the issues that they and their relative have faced, as well as what actions would improve things.

In the first presentation, the family carers shared that there wasn’t suitable support (in particular psychological support and respite) available in their local community for their son. This resulted in him being detained in different hospitals, including Winterbourne View Hospital where he suffered trauma and didn’t have access to therapeutic support. A key issue their son faced was the issue of funding: prior to his first admission, there hadn’t been suitable community support available and they had been unable to get the support he needed. Subsequently, funding which they had been assured was ring-fenced was cut- funding only became available following crisis and detainment in a forensic hospital, rather than before (when it could have helped prevent admission).

The second presentation focused on how, despite the laws, guidance, and knowledge available, people with learning disabilities are still being failed by the system. Despite the number of reports and recommendations saying the same things about what is needed, people with learning disabilities are unable to access the support they need, and consequently end up being detained in inpatient units where they are subject to neglect, abuse, restraint, seclusion and segregation. This presentation finished with a reminder that human rights need to be applied and upheld equally, and that action, rather than more reports, is what is now needed.


Morning Workshops

There were 8 morning workshops, which focused on developing the actions needed in different areas to provide the right support in the community and to prevent people with learning disabilities being inappropriately detained in inpatient settings.

  1. Workforce: Clinicians
  2. Workforce: Providers
  3. Housing
  4. Working with Families and People with Learning Disabilities
  5. Advocacy
  6. Legal Issues
  7. Evidence-Based Practice
  8. Safeguarding and Regulation

These workshops developed a number of actions and initial ideas of what would be needed to ensure the right support for people with a learning disability and their families. As part of this, attendees were asked to think about who would need to act and to carry out each action. These action tables show what was discussed and the initial ideas/identified areas where work needs to be done.

Since the CB-NSG meeting, we have been working together to refine these ideas and turn them into clear, deliverable actions. This has included thinking further about how these actions can be delivered, who can deliver them and whether any parts of the broader actions can be delivered or taken forward by CB-NSG members. At the next CB-NSG meeting in June 2023, a wide range of stakeholders will build on this work and agree how actions can be delivered and embedded in a long-term, sustainable way.

If you are interested in contributing to this work, please get in touch by emailing


Workforce: Clinicians

Facilitators: Alison Branch and Jackie Clarke
This workshop focused on how clinicians working with people who have learning disabilities and behaviour that challenges can create positive change and overcome barriers to high-quality care. Attendees discussed:

  • the importance of providing early support and intervention, in particular psychological and trauma-informed support, in the community to prevent inappropriate admissions;
  • the need to work collaboratively and empathetically with families;
  • tackling issues with staff recruitment and retainment by improving support and training; and
  • reforming the sectioning and discharge processes

Clinicians Workshop Template

Clinicians Action Table


Workforce: Providers

Facilitators: Clive Parry and Isabelle Garnett

This workshop focused on how providers could develop proactive community support, as well as both preventing inpatient admissions and supporting discharge to appropriate community settings. Attendees developed actions around:

  • valuing and supporting staff;
  • valuing the knowledge and expertise of families; and
  • building on the BTRS action plan actions to make them SMART targets

Providers Workshop Template

Providers Action Table



Facilitator: John Verge

This workshop focused on how to ensure people with learning disabilities whose behaviour challenges are able to access the right housing in a way that supports them and meets their needs. Attendees identified:

  • the need to separate housing provision and care provision so that people can get housing that meets their needs without the risk of being evicted if their support package breaks down;
  • better collaboration between health and housing;
  • providing the necessary community support to prevent people from being admitted due to lack of appropriate housing; and
  • engaging meaningfully with people with learning disabilities and their families

Housing Workshop Template

Housing Action Table


Working with Families and People with Learning Disabilities

Facilitators: Sam Clark and Jackie Edwards

This workshop focused on the need to engage collaboratively, proactively and empathetically with people with learning disabilities and their families. Attendees discussed:

  • developing a joined-up, whole life approach with early intervention and good transition planning;
  • increasing and promoting the formal rights of families;
  • maintaining staff consistency; and
  • ensuring person-centred care.

Working with Families and People with Learning Disabilities Workshop Template

Working with Families and People with Learning Disabilities Action Table



Facilitators: Kate Mercer and Julie Thorpe

This workshop focused on how advocacy can be used to support people with learning disabilities and their families, what barriers there are to effective advocacy, and how these can be overcome. Attendees developed actions around:

  • raising awareness of a person with a learning disability’s entitlement to advocacy;
  • giving families a formal right to advocacy;
  • increasing the powers of advocates to make change and ensuring that people in positions of responsibility listen to them; and
  • ensuring advocacy is opt-out, not opt-in

Advocacy Workshop Template

Advocacy Action Table


Legal Issues

Facilitators: Kirsty Stuart and Viv Cooper

This workshop focused on legal issues facing people with learning disabilities and their families, and how the law can be used to ensure that they receive the right support in the right place at the right time. Attendees highlighted the importance of:

  • raising awareness of the relevant laws and legal rights and entitlements, and making these clear and understandable;
  • proactively challenging bodies that are not meeting their obligations under the law; and
  • ensuring people with learning disabilities and their families have access to the legal rights and expertise that they need

Legal Issues Workshop Template

Legal Issues Action Table


Evidence-Based Practice

Facilitators: Nick Gore and Beckii Davies

This workshop focused on the importance of promoting good practice that is based on evidence, and ensuring that people with learning disabilities and their families are involved in developing practice. Attendees developed actions around:

  • publicising and sharing information and good practice;
  • involving people with learning disabilities, their families, and other relevant people including support workers in co-producing research;
  • increasing the evidence base around supporting people with learning disabilities and their families; and
  • developing training that is evidence-based

Evidence-Based Practice Workshop Template

Evidence-Based Practice Action Table


Safeguarding and Regulation

Facilitators: Margaret Flynn and Mary Busk

This workshop focused on identifying the issues with current safeguarding and regulation processes, and developing actions on what needs to be done to ensure that safeguarding and regulation are effective in ensuring that people with learning disabilities are safe, healthy and have a good quality of life. Attendees highlighted the need to:

  • prevent closed cultures;
  • engage with and learn from families;
  • collate concerns, complaints, and allegations;
  • improve data collection and sharing; and
  • ensure the visibility of people with learning disabilities

Safeguarding and Regulation Workshop Template

Safeguarding and Regulation Action Table


Afternoon Sessions

The 4 afternoon sessions focused on how to put the plan into practice. Before the national meeting, the key points to focus on were identified as:

  1. Funding (how to fund our alternative action plan, including any potential ways to redirect funding from actions in the BTRS action plan)
  2. Other Partners (who else needs to be involved in co-producing and co-delivering this action plan)
  3. Campaigning and Communications (how to effectively campaign around this action plan to ensure the actions and principles are taken on board by different groups, and what sort of messaging should be used)
  4. Delivery UK-wide (ensuring that the plan applies to all areas of the UK and that learning from all areas is incorporated)



Facilitators: Debbie Austin and Rosie Millar

Attendees in this group highlighted the current issues with funding support and services for people with a learning disability. Particular issues highlighted included:

  • a lack of trust regarding families’ knowledge and services being reluctant to involve them;
  • the need for better funding for the learning disability workforce;
  • the need for flexible and innovative commissioning; and
  • increasing both family and professional knowledge of existing funding sources and how these can be used

Funding Workshop Template

Funding Session Write-Up and Actions


Other Partners

Facilitators: Marie Lovell and Elly Chapple

This group focused on discussing which partners are needed to ensure that the action plan can be a) effectively co-produced in a way that ensures it includes the right actions to make a tangible difference to the lives of people with a learning disability, and b) successfully implemented by the relevant parties. Attendees highlighted a range of specialisms that may be underrepresented currently and suggested people and organisations to contact to ensure that the action plan is fully representative.

Other Partners Workshop Template

Other Partners Session Write-Up


Campaigning and Communications

Facilitators: Dan Scorer and David Congdon

This discussion focused on developing and agreeing preliminary ideas for how to engage different groups (the wider public, the UK government and the three devolved bodies, and local and regional areas) with the action plan, and for what sorts of messaging should be used. Attendees agreed that the different groups would need different approaches for campaigning to be effective. Attendees also agreed that an emphasis on hope and on how good support and good lives can be achieved (using these actions) would be a useful framing.

Campaigning and Communications Workshop Template

Campaigning and Communications – Initial Planning


Delivery UK-wide

Facilitators: Linda Hume
Attendees discussed examples of good practice throughout the different regions and nations of the UK, and whether it would be possible to replicate these in other places. Attendees also shared the differences in laws, policies, guidance, and support availability in different places, and discussed the need to ensure awareness of these when writing the alternative action plan.

Delivery UK-wide Workshop Template
Delivery UK-wide Session Write-Up

Challenging Behaviour Charter

Challenging Behaviour Charter

The Challenging Behaviour Charter sets out the rights of the people with learning disability and the action that needs to be taken. Find out how to sign up.