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Person-centred support

Our resources give information about different aspects of communication and teaching new skills, support packages, transition planning and planning for the future.

All children, young people and adults have the right to receive personcentred support and services that are developed on the basis of a detailed understanding of their support needs, including their communication needs. This will be individually-tailored, flexible, responsive to changes in individual circumstances and delivered in the most appropriate local situation. 

Consult the resources below in our ‘person-centred support’ section:

Communication

Information sheet and quick read guide

Many people with learning disabilities find some parts of communicating hard. Some people may have little or no language. They might find it hard to:

  • Understand what other people say
  • Tell other people what they want or how they feel

If you can’t tell other people what you want (or don’t want!) challenging behaviour can be more likely. Making communication better can reduce challenging behaviours. Consult our quick read guide and download the information sheet:

Communication

Articles from our newsletter

Read the communications-related articles taken from previous editions of our newsletter, Challenge:

The power of communication

Clear communication is the key

Challenging communication

Teaching new skills

Children, young people and adults with severe learning disabilities may not learn in the same way as other people – they cannot pick up things as easily and may require a lot of support to learn new skills. If the person also displays challenging behaviours, their opportunities to learn may laso be reduced.  However, the opportunity to learn new skills can be crucial to giving people greater independence and choice, helping to communicate their needs and allowing them to try new things.

Consult our quick read guide and download the information sheet:

Teaching news skills

Transition planning

We all think about the future, some of us more than others. When your relative has severe learning disabilities and displays challenging behaviour, their needs will be more complex. Because of this it is a good idea to plan ahead and to think of all possibilities, especially during transition to adult services or if moving to a house or flat which will require staff.

Consult our quick read guide and download the information sheet:

Transition planning

Resource: Planning for the future

Information packs for families faced with their relative’s transition to adult services or moving from one type of care placement to another. The packs are available for England, Wales and Northern Ireland.

Planning for the Future

Getting the best support package

Read our ten top tips for getting the best support package. This page and information sheet is for family carers to ensure good support and services for adults (over the age of 18) with severe learning disabilities whose behaviour challenges.

Consult our quick read guide and download the information sheet:

Getting the best support package

Other resources about good support

Short video clip about routines

Watch our short video clip ‘Routines’ which features Debbie, a family carer, who talks about the importance of routines and the use of visual planners.

Watch our video clip about routines

Meeting the Challenge

One of the ‘Meeting the Challenge’ guides produced by the Challenging Behaviour Foundation, alongside Mencap and Respond. This factsheet describes what ‘good support’ should include for people with learning disabilities whose behaviour is described as challenging. Good support will help the person lead a full, active life and help avoid challenging behaviour escalating into a crisis.

Meeting the Challenge 2: What does good support look like

DVD Everybody Matters

Everybody Matters is a short film starring Colleen and Shaun, both of whom have learning disabilities and have been described as displaying challenging behaviour. This has meant that in the past both Shaun and Colleen have experienced poor support and had restricted, unhappy and sometimes unsafe lives. Their stories show that everyone can be supported to live a full and active life in their community.

Find out more and watch the trailer

Positive Behavioural Support  An information pack for family carers  

This pack of resources aims to provide information about Positive Behavioural Support (PBS). It explains what it is; what it looks like in practice; provides questions to ask to check that PBS is being delivered well in the setting you are looking at and guidance on how family carers can find out more including advice on training.

Read more about: PBS – An information pack for family carers

A Guide for Advocates

A very practical tool from the CBF for both professional advocates and family carers advocating on behalf of their family member. This resource aims to provide a practical tool for advocates in supporting a person with behaviour described as challenging, to enable them to exercise their rights to the same life opportunities as everyone else.

Find our more and order a copy in our shop

At a glance guides

Produced in partnership with the Social Care Institute for Excellence these guides set out how to get the right support for your relative.

At a glance guide to ‘Getting the right support for children’

At a glance guide to ‘Getting the right support for teenagers’

At a glance guide to ‘Getting the right support for adults’

Teaching new skills

Teaching new skills

Quick read guide on teaching new skills with a complete information sheet available to download, which includes strategies for learning new activities and communication and coping skills.

Resource: Planning for the future

Resource: Planning for the future

Information packs for families faced with their relative’s transition to adult services or moving from one type of care placement to another. The packs are available for England, Wales and Northern Ireland.