Administrator

We are looking for an organised, proactive and compassionate Administrator to play a key role in the smooth and effective running of the CBF. 

You will provide high quality administrative support across the organisation and act as a first point of contact for families, professionals and partners. The role also includes dedicated administrative support for a new five-year project, Making it Matter, contributing to effective project delivery and reporting. 

This is a varied role suited to someone who enjoys juggling priorities, working collaboratively, and making a real difference behind the scenes in a values driven organisation. 

 Key responsibilities 

• Provide day to day administrative and office support to the CBF team 

• Act as a first point of contact, managing email and telephone enquiries sensitively and professionally 

• Organise meetings, appointments and diaries, including support for the Chief Executive Officer 

• Book travel and accommodation for staff and family carers and organise payments for family carers in line with organisational procedures 

• Support the organisation of events, meetings, workshops and mailings 

• Maintain and update databases, including enquiries, subscriptions and resource requests 

• Support governance processes, including policy reviews and preparation of Trustee papers and reports 

• Provide administrative support to the Making it Matter project and other organisational priorities as required 

About you 

You will have: 

• Experience of providing effective administrative support in an office or organisational setting 

• Ability to work as part of a team and liaise with people at all levels 

• Strong organisational skills and the ability to manage multiple tasks and competing priorities 

• Confidence using Microsoft Office (Outlook, Word, Excel, Teams) and the ability to learn new systems quickly 

• Excellent written communication skills, with strong attention to detail 

• A sensitive, empathetic approach  

• A commitment to equality, diversity and inclusion, and to family 

About us

You will be part of a small friendly team that values the well-being of our staff and volunteers and provides flexibility and support including:

• An Enhanced Employee Assistance Programme (virtual GP, Helpline and counselling support)
• 25 days annual leave plus public holidays (pro rata)

Hours: 37.5 hours per week

SalaryReal Living Wage – currently £13.45ph (£26,227 FTE) 

Contract:Fixed-term until 30 April 2031 

Location:Office Based (Chatham Kent – 5 min walk from train station) 

How to Apply

Please read the following documents:

Role Description – Administrator

Person Specification – Administrator

Equal Opportunities Statement

To submit an application please email recruitment@thecbf.org.uk with the subject ‘Administrator Application’. You should include your CV and a covering letter (maximum of two A4 sides) explaining why you are applying, how you meet the person specification, and what you would bring to our charity. 

Application Deadline 

Rolling application process, you are encouraged to apply early as we reserve the right to close recruitment at any time.

Additional information  

The role requires:

• This role requires a basic Disclosure and Barring Service (DBS) check 
• To fulfil this role, you must have the right to work in the UK   

 We politely request no contact from recruitment agencies or media sales.