Terms and conditions

Terms and conditions of website usage relating to using the information provided, external content, accuracy of information and making a donation using our form.

This site is presented and operated by the Challenging Behaviour Foundation from within the United Kingdom. The Challenging Behaviour Foundation makes no representation that information or materials available on this site, or on other sites linked to this site, are appropriate or available for use in other locations, or accessible from locations where their contents may be illegal or prohibited. If you choose to access this site from other locations, you do so of your own initiative and are solely responsible for compliance with applicable local laws.

Restrictions on use

The content of this website contains copyrighted material (including but not limited to code, copy and media) of the Challenging Behaviour Foundation or others.

You may not copy, modify, republish, or distribute any of these materials for commercial use without the express written permission of the Challenging Behaviour Foundation or other copyright owner. Any material downloaded for reference or non commercial use must retain any copyright notices.

Website links

This website contains links to websites operated by other parties. We do not control such websites and the Challenging Behaviour Foundation take no responsibility for, and will not incur any liability in respect of, their content. Our inclusion of links to such websites does not imply any endorsement of views, statements or information contained in such websites.

Disclaimer of warranty

While the Challenging Behaviour Foundation attempts to provide accurate information or materials on this site, or on any sites linked to this site, all such information is provided “as is.” and the Challenging Behaviour Foundation does not warrant or make any representations regarding the validity, accuracy, completeness, or reliability of such information or materials, or of the results of using same.

Online credit and debit card payments

Payments’ processor

Stripe, our payments’ processor, collects all donations made via the CBF’s website. When donations are collected, they incur a processing fee which covers the collection, credit or debit card fees and any administration of the donation.

The CBF will have access to the donation data required to reclaim Gift Aid from HMRC if you tick the box to enable us to reclaim Gift Aid on your donation.

Our payments processor has a strict safeguarding policy in place to protect donor’s money against fraud using a fraud prevention toolset. For more details, please see Stripe’s security page. Although Stripe uses encryption security software in areas where online payment details are accepted, we cannot guarantee the security of information and payments processed on the internet.

Gift Aid

For the CBF to claim Gift Aid you need to tick the box giving us permission. In doing so you also agreeing that you have paid the same amount or more in Income Tax or Capital Gains Tax in that tax year.

You must keep a record of declarations for 6 years after the most recent donation you claimed Gift Aid on.

The CBF will reclaim 25p of tax on every £1 that is given. If you paid less Income Tax and/or Capital Gains Tax in the current tax year than the amount of Gift Aid claimed on the donations, it is your responsibility to pay any difference.

Please notify us if you: want to cancel this declaration, change your name or home address, or no longer pay sufficient tax on your income and/or capital gains.

If you pay Income Tax at the higher or additional rate and want to receive the additional tax relief due to you, you must include all your Gift Aid donations on your Self-Assessment tax return or ask HM Revenue and Customs to adjust your tax code.


Linked to the website is our online store where we sell printed copies of our resources. The store contains our Privacy Policy, Refund Policy, Shipping Policy and Terms of Service.