Vacancy - Family Support Triage Administrator - NOW CLOSED

We have an exciting opportunity to join our small and dedicated team as a Family Support Triage Administrator.


  • Part time (30 hours per week during office hours)
  • Salary: £22,000 (FTE)
  • Contract:  Permanent

About the role

The Challenging Behaviour Foundation (CBF) is a forward-thinking national learning disability charity that makes a real difference to people’s lives and has a reputation for driving change at an individual, local and national level.  We have an exciting opportunity to join our small and dedicated team as a Family Support Triage Administrator. We are looking for applicants who have excellent communication and organisational skills and have relevant experience of responding to telephone and email enquiries.

You will be the first line of contact for family carers of children and adults with severe learning disabilities, contacting the CBF for support and information. You will assist our small family support team to deliver timely and personalised support to this group, alongside a range of other activities.

This is an exciting opportunity to join a busy and effective service for family carers throughout the UK, based within a small learning disability charity in Kent.

Useful documents

Before applying, please read through the following:

Family Support Triage Administrator – Job Description 

Family Support Triage Administrator – Person Specification

Key information

  • This post will be based at the CBF office in Chatham.
  • Closing date:  9am 7th March 2022
  • Interview:  14th March 2022
  • Start date:  ASAP

How to apply

To apply, send a CV with a covering letter to demonstrating how you match the skills and experience required in the Person Specification.

Please see also our Equal opportunities statement and our GDPR privacy notice for job applicants.

For more information telephone 01634 838739 or email:

Additional information

  • This role is subject to standard employment and basic disclosure checks.
  • If you have not received an invitation to interview by 5pm Friday 11th March, then unfortunately your application has not been shortlisted on this occasion.


Other CBF news

Letter to The Independent

A joint letter from the CBF, Mencap, Rightful Lives, The National Autistic Society (NAS) and Learning Disability England (LDE) calling for the Government’s Building the Right Support Action Plan to be credible, evidence based, robust and detailed.