Family Support Service
Our Family Support Team provides free information about challenging behaviour to anyone who provides unpaid support to someone with a severe learning disability. We can also signpost you to other specialist organisations and sources of information.
You can call us on: 0300 666 0126
Or email us at: firstname.lastname@example.org
We are open at the following times:
Monday – Thursday: 9am – 5pm
Friday: 9am – 3pm
You can book a call with a Family Support Worker for information and support about the needs of your family member with a severe learning disability: you will receive a call lasting up to 45 minutes at an agreed time. Our support is confidential and we won’t judge you or tell you what to do. The Family Support Workers can offer you up to 3 support calls, unless your family member is at risk in the service they are living in, in which case we may offer ongoing support. You can call again in the future for further support if you experience a new issue that you would like to discuss (up to 3 calls each time).
Our family support service also has an interpretation service for people whose first language is not English.
We aim to respond to all enquiries within ten working days and will respond to urgent enquiries as quickly as we can.
The CBF is only able to support people who care for someone with a severe or profound learning disability. For people caring for someone with a mild or moderate learning disability or other disability, sources of support and information are listed in our directory here.
We provide free information about challenging behaviour and a wide range of related topics. For more information click here.